Your privacy is important to us.
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you browse our web site, we automatically receive your computer’s internet protocol (IP) address, browser information and operating system in order to provide us with analytics information that helps us to further improve our web site/services. The information is currently collected by our chosen third party service, Google Analytics.
When you request quotation or purchase something from our store, as part of the buying and selling process, we also collect the personal information you give us, such as your name, address, and email address. As an example, we use your email to keep you informed of your latest order status / shipment status.
Email marketing: With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to request a quotation, complete a transaction, place an order, arrange for a delivery or return a purchase, you implicitly consent to us collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will directly ask you for your expressed consent, or provide you with an opportunity to decline.
How do I withdraw my consent?
If you change your mind after you opt-in, you may rescind your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected]
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
To this date, innoVolta has never received an order under Section 215 of the USA Patriot Act.
SECTION 4 – HostGator
Our store is hosted on HostGator in conjunction with WooCommerce e-commerce platform. HostGator provides us with the server to operate the online e-commerce platform and allows us to sell our products and services to you.
Your data is stored through HostGator’s data storage, databases and the WooCommerce application. They store your data on a secure server behind a firewall. We may at any time migrate your data to a new hosting service if we switch to a different hosting service provider.
innoVolta currently does not take direct payment through its online platform. The payment information is exchanged offline, by other means, such as phone or VoIP service.
For more insight, you may also want to read HostGator’s Terms of Service here or Privacy Statement.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as account authentication gateways, payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our web site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Again, at this time, innoVolta does not accept your credit card information over its online platform.
SECTION 7 – COOKIES
We currently do not employ any innoVolta specific cookies on our users. However, here is a list of third party cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
WooCommerce, the e-commerce platform of our choice, uses a number of cookies to manage quotation/shopping cart information. You can read more about WooCommerce cookie usage at (https://docs.woocommerce.com/document/woocommerce-cookies/)
WooCommerce is built on top of WordPress, a content management platform used by millions of users around the world. WordPress uses a number of cookies to keep track of user session as well as login status. You can also read more about WordPress cookie usage at (https://en.support.wordpress.com/cookies/)
SECTION 8 – AGE OF CONSENT
By using this web site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this web site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected]